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We
strive to provide a level of software support that
is unmatched in the industry. We at SARAL
believe in providing superior customer service after
the sale. We want our customers to be comfortable
with our products. When you call SARAL for service, you call a qualified
team of friendly support professionals. During the
software development process at SARAL,
key emphasis is placed on reliability and ease of
use. Service requests are therefore virtually nonexistent
and the few received are effectively dealt with.
By getting to know our clients and being responsive
to their needs, we have fine-tuned each of our offerings
to the audience's requirements. Going beyond support,
at SARAL
we let our clients determine the course of the next
version of each product. Registered users just need
to fill in the feature request form to get it implemented
in the next version of our product. Priority for implementation/delivery
is determined on the basis of user votes collected
for each such request.
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SaralDent